Postage Within New Zealand:
Postage is via tracked courier at a flat rate depending on size of product ordered.
Jo-Anna’s Attic takes no responsibility for any lost or damaged items and delays, once they have left our care. However all items sent by courier are covered by their insurance should they be lost or damaged and a claim can be made. Although International Shippments can not be tracked, if your item is delayed we can work together to track it by opening a ticket with the various country’s post.
Items will be shipped within 5 working days from the date payment is received. All purchases are wrapped in tissue paper and placed in a courier pouch. All items sent via Tracked Courrier unless requested otherwise.
Flat rate shipping fees:
Small (Thingy Bags, Tooth Fairy Pillow) $5.50
Large (Blankets, Quilts) $8.50
International Delivery Target is 3 to 10 working days. Customs and duty charges are the responsibility of the purchaser. Delays sometimes occur close to the holidays so please contact me if you wish to chose a faster shipping method. Please note that when shipping internationally customs can delay packages up to 6 weeks. This does not happen often but please be aware that it can happen.
Local Pick Up option available. If you wish to pick up your item from my local studio, please contact me.